Technical Support

Technical Support

24/7

Availability 24 hours a day
7 days a week

Technical Support

A technical support service for a quick and reliable fix of malfunction situations.

Contact our services

Trust on Decunify to help in your day to day business. Streamlining of necessary support operations and contributing to provide a comprehensive excellence service, Decunify Services uses the most advanced technology and monitors services performance and quality in all interventions.

TELEPHONE SUPPORT

Personalized service at your disposal, commitment does not end with the Our technicians are available daily with any questions you may have.
 

E-MAIL SUPPORT

We strive to provide a service support and advice, necessary to ensure that best results for your business are being achieved.

+351 707 201 229

With our services portal, customers may report the incidents and track their progressat any time, in a safely way.

The technical support contracts ensure our customers, a qualified answer on incident management and support requests. In addition to the predefined maintenance services options, Decunify is available to develop customer tailored contracts to fit the specific needs for each customer. Choose the best service option that more suits to your needs.

Warranty
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Service "Off-site"
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Phone Support
Contact us
Support Agreement 8x5xnbd
Availability 8 hours per day, 5 days per week
Response time in next business day
Technician "On-site"
Hardware Replacement
Software Updates
Phone support
Contact us
Support Agreement 8x5x4
Availability 8 hours per day, 5 days per week
Response time in 4 hours
Service "Off-site"
Hardware Replacement
Software Updates
Phone support
Contact us
Support Agreement 24x7x4
Availability 8 hours per day, 5 days per week
Response time in 4 hours
Service "Off-site"
Hardware Replacement
Software Updates
Phone support
Contact us

We have a qualified and certified technical team to offer
you the best maintenance solution and assistance. Thus we
ensure you a quick answer to your requests and the ability to
define preventive measures to reduce downtime.
Get in touch with us to know all the contract details we
have and find out how we can help you.

We also offer more advanced services, strategically tailored to each business size and challenges. Those services are supported by our high technical competence resources.