TLCI Project

TLCI Project

Voice and Call Center Solution 

New VoIP and Call Center Solution implemeted with IPBrick technology
TLCI chose its own facilities in Braga, to install a new Voice IP communication infrastructure (VoIP), based on software and appliances from IPBrick. This new solution, implemented by Decunify, apart from the usual voice services,
also integrates Contact Center components with the most advanced mechanisms in call routing and handling

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